MPK Rewards business

They should inform you that they will be paying by redeeming MPK Points. Once a User redeems a selected amount of MPK Points, a notification screen will ...

All redemptions of MPK Points are final and irrevocable. The terms of the cancellation and any refund are agreed upon directly between you and the customer....

The payment for the MPK Points you’ve accumulated will be made to your bank account in dollars, via the Tipalti portal you’ve registered with in your onboar...

Make sure the customer shows you or your staff member the confirmation screen on their phone. In addition, you will receive an email immediately upon redemp...

During your onboarding process, your Monterey Park Rewards representative likely guided you through the process of configuring your POS. In most cases, you ...

Yes. Redemption of MPK Points in your business requires a receipt from you to your customer because an exchange of goods was made between you and your custo...

No, a customer can currently redeem MPK Points only in the store itself.

There may be laws limiting the use of MPK Points to purchase certain goods, like alcohol, tobacco, lottery and pharmaceuticals. The City of Monterey Park...

In this case, the customer can reach out to Monterey Park Rewards’s support team at mpkrewards@colu.com. 

Each time a redemption of MPK Points is made in your business, you’ll receive a confirmation email with the amount you’ve received for that transaction and ...